BlueOps™ SOC Efficiency Assessment

Is Your Security Operations Center Detecting What Matters Most?

Your SOC may be operational-but is it truly effective? Are threats being detected early? Are your playbooks working as intended? Is your team overwhelmed by false positives or missing critical alerts?

Techowl’s BlueOps™ Assessment is a structured evaluation of your SOC’s detection capability, response accuracy, and operational resilience. It’s designed to identify blind spots, validate workflows, and help you evolve from reactive alerting to proactive, intelligence-led defense.

Why You Need a BlueOps Assessment

Even the best SOC tools (SIEM, SOAR, EDR) don’t guarantee performance. Issues like:

  • Over-reliance on vendor default rules
  • Poor correlation logic
  • Detection gaps in cloud/SaaS/identity
  • Delayed or missed alerts
  • Unused automation in SOAR
  • Analyst fatigue
    ...often remain invisible until a breach happens.

    BlueOps helps you answer:

  • Are we detecting modern threats (APT, ransomware, insider)?
  • Are our use cases aligned to our actual risks?
  • Are our incident response timelines acceptable?
  • Are our analysts empowered or overwhelmed?

    How Techowl Delivers BlueOps: 4-Phase Methodology

  • Interview SOC Manager, L1, L2, L3 analysts
  • Review incident tickets, escalation patterns
  • Evaluate existing SIEM rules, use cases, playbooks
  • Build threat profile based on industry, infra, and known risks
  • Analyze coverage against MITRE ATT&CK and OWASP Top 10

    Deliverable: SOC Detection Baseline Scorecard + Threat Landscape Overlay

  • Launch simulation of multi-stage threats: phishing → credential misuse → lateral movement → exfiltration
  • Run stealth techniques (T1059, T1548, T1021, etc.) aligned with APT profiles
  • Observe alerting behavior, analyst response, SLA adherence
  • Evaluate impact of evasive techniques and attack chaining

    Deliverable: Detection Gap Analysis Report + Use Case Effectiveness Matrix

  • Evaluate SOAR playbooks: trigger logic, broken steps, dead ends
  • Review alert routing, prioritization, ticketing system usage
  • Analyze enrichment: GeoIP, threat intel, asset tags, identity
  • Track SLA breaches, alert ageing, and analyst productivity

    Deliverable: SOC Operational Efficiency Report + SOAR Health Snapshot

  • Score SOC maturity: detection depth, automation level, response readiness
  • Recommend playbook fixes, use case additions, training priorities
  • Propose tuning strategies to reduce alert fatigue
  • Design 30-60-90 day improvement roadmap
  • Optional: Purple teaming for re-validation after tuning

    Deliverable: BlueOps Final Report + Tactical & Strategic Roadmap

    Compliance & Audit Focus

    BlueOps doesn’t just focus on detection-it ensures your SOC is audit-ready and aligned with regulatory frameworks:

    ISO 27001

    Annex A.12.4 – Logging & Monitoring, Response Plans

    SOC 2

    Criteria CC7 – System Operations, Incident Response

    RBI Guidelines

    RBI Guidelines Real-time detection, alert enrichment, SWIFT coverage

    NIST CSF

    Detect & Respond functions (DE.CM, DE.DP, RS)

    HIPAA

    Audit logging, PHI breach detection, incident tracking

    What You'll Walk Away With

    A quantified view of how well your SOC detects real threats

    A heatmap of use case coverage vs threat landscape

    Insights into which alerts are real vs noisy

    Fixes to broken automation or inefficient escalation chains

    A strategic roadmap for next-phase improvements

    Confidence during audits and CISO-level reporting

    What Does BlueOps Assess?

    Area What We Check
    Detection Logic MITRE ATT&CK coverage, kill chain mapping, custom rule validation
    Alert Quality True positive ratio, false positive rate, alert noise level, missed detections
    Use Case Coverage Gaps across endpoints, cloud, SaaS, identity, insider threats, OT
    Response Workflow Time to detect, triage, escalate, contain, and recover
    SOAR Effectiveness Automation coverage, broken playbooks, enrichment logic
    Threat Intel Usage Is threat intelligence applied in alerts? Is it enriching investigations?
    Analyst Proficiency Role mapping, training levels, shift handover, alert fatigue
    Reporting & SLA Tracking Dashboard usage, SLA compliance, alert ageing, ticket burn-down

    Ideal Clients for BlueOps

    Enterprises running their own SOC (BYOSOC)

    Organizations using an MSSP and seeking third-party validation

    SIEM/SOAR clients unsure of rule quality

    Teams preparing for ISO/RBI/SOC2/NIST audits

    Firms with high alert fatigue or slow incident response

    Businesses that recently upgraded their tools but haven’t validated them

    Tools & Platforms We Work With

    SIEMs

    QRadar, Splunk, Microsoft Sentinel, Sumo Logic, ELK

    SOARs

    Palo Alto XSOAR, FortiSOAR, IBM Resilient, TheHive

    EDR/XDR

    CrowdStrike, SentinelOne, Defender for Endpoint, Sophos

    Ticketing

    ServiceNow, Jira, Freshservice, BMC Remedy

    Intel Feeds

    MISP, Anomali, Recorded Future, VirusTotal, OpenCTI

    Sample Metrics We Deliver

    MITRE Coverage Score (% tactics detected)

    Alert Noise Ratio (false positive %)

    Mean Time to Detect (MTTD)

    Use Case Coverage Gaps (by vector)

    Automation Coverage (%)

    Analyst Response Accuracy (based on real drills)

    BlueOps – FAQ

    No. All simulations are safe, metadata-based, and non-invasive.

    3–5 weeks end-to-end. We offer express versions in 10–12 business days.

    Yes. BlueOps is fully remote-capable and secure.

    Yes. We assess detection performance regardless of who operates the SOC.

    Absolutely. Many clients run quarterly BlueOps as part of SOC Maturity SLAs.

    Let’s Put Your SOC to the Test

    You’ve invested in detection. Now let’s measure how well it works-before the attackers do.